Flash delivery launched a cake industry distribution solution, and cake delivery was launched nationwide one after another.

A few days ago, the one-to-one instant delivery platform Flash officially released the cake delivery service to customize high-quality cake delivery solutions for cake merchants and consumers.

The person in charge of the flash cake delivery business said that the cake delivery service has been upgraded in all directions in four aspects: priority order taking, rider service, low breakage rate guarantee and damage compensation, and it is the first time to launch the promise of "cake damage, full payment, 2 hours to the account" to better provide high-quality, fast and safe delivery services for cake merchants and consumers.

Compared with other distribution in the industry, the cake delivery service launched by this flash delivery has several advantages: first, priority is given to delivery, one-on-one delivery is urgent, and delivery is on time; Second, it is far lower than the damage rate of the same industry to ensure the integrity of the cake; 3. If the cake is damaged in the delivery process, pay in full and arrive in the account within 2 hours.

In terms of key transport capacity support, Flash has created a number of exclusive "cake knights" to support cake delivery. The screening criteria include the order quantity of historical cakes, the rate of cake completion, the number of cake cancellations and bad reviews. Cake distribution is easy to be damaged due to bumps on the road. Improving the rider’s willingness to take orders and reducing the damage rate has always been a difficult problem for the express delivery industry in the same city. From the data point of view, the launch of flash cake delivery has greatly improved the rider’s willingness to accept cake orders, and the overall performance ability has increased by more than 10%. At the same time, riders have undergone strict skills training and certification, and are uniformly equipped with cake boxes to minimize cake damage during distribution.

It is reported that flash cake delivery has been launched in more than 30 cities such as Beijing, Chengdu, Hangzhou, Nanjing and Dalian, and will be gradually extended to the national business scope in the future. At present, the response from merchants is enthusiastic. It is understood that after accessing the flash cake delivery service, the order volume of merchants on the flash platform has increased by 10%-20%. The person in charge of a high-end cake chain brand in Beijing, Qingnian Road Store, revealed that "the special delivery service of flash cakes has greatly reduced the customer complaint rate and solved our worries."

After nine years’ deep cultivation in the market, Flash has more than 2 million licensed flashers and served more than 100 million users. Adhering to the customer first is a strong support for the rapid development of Flash. Du Shangbiao, vice president of Flash Delivery, said, "Cake delivery is one of the important measures to further improve the user service experience for industry customers on the basis of one-to-one flash delivery service. In the future, we will launch more sub-category delivery services, such as flower delivery, to continuously provide more solutions for the instant delivery industry and help the overall recovery of consumption."

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